Wednesday, July 25, 2012

The Home Stretch

The Final Week - #8:
The end is near for my internship. Only two days left now... I had assumed that things would start winding down and I wouldn't be given as much work or projects since my time here is almost up. In reality, I couldn't have been more wrong. During my final week, I have been extremely busy working on additional prezis for the Corporate Communication team, which they will use for a client pitch later this week. I also met with our Partner and Chief Business Officer to finalize and approve the Greater China Market prezi while simultaneously talking about transferring our company's credentials into the new format as well. [I am still hoping to get a freelance position with them to continue helping while I finish up my last year in grad school.]

In addition to my multiple prezi projects, I also hosted a media tour at Disneyland during the beginning of the week. The press group consisted of a total of 8 people - producers, journalists, and a host, all from the Philippines. The purpose of the trip was to gain exposure, awareness and drive visitation to Grizzly Gulch by producing a special on the newest Disney themed area. Unfortunately, with the typhoon on Monday, the planned schedule had to be scrapped and all activites moved to Tuesday and Wednesday since I needed to get home before I was stranded on Lantau Island (My first typhoon experience and it was a 10; worst typhoon in 13 years -- Nice send off for my last week, I must say!). Fortunately, I was able to make it back to Disneyland on Wednesday to assist a colleague. I was still lucky enough to experience the magical land in HK, as well as see what goes into conducting media tours. It was definitely different then how I expected, i.e. our contact from the Philippines didn't want to participate in the activities we had planned, etc. However, Disney is a great client and, of course, a fun place to visit, especially for my last week (I had no idea it was identical to Anaheim, just on a smaller scale).
 ---
This entire summer has been one big learning experience. Even though the first few weeks were slow and my work load was extremely light, it has certainly turned around and I feel like a real member of this team. I absolutely love everyone that I've had the pleasure of working with these past 8 weeks and I honestly couldn't have asked for nicer, more helpful colleagues.

Even though I didn't get to spend as much time as I would have liked with my boss, I will definitely remain in contact with her to possibly serve as a mentor throughout my career. I also met the founder of our company and didn't realize she started this PR firm 30 years ago. Pretty embarrassing, but she thought it was funny and told me to stay in touch. Great networking at least!

Overall, I am happy with my internship and Hong Kong experience. I will definitely be taking some of the skills I have learned and honed while here back to the states and hopefully into future careers as well. Who knows, maybe I'll even get a job offer from this company back in California. Now wouldn't that just be the icing on the cake :-)

Before I say goodbye to my last Hong Kong internship blog posting for this summer, I would like to share a few things I have learned while working in HK:
  • PR is PR, no matter where you live/work
  • I am the Prezi master - Whodda thunk?
  • Media alerts - What are they, how they differ from press releases, and how to write one
  • Meetings/brainstorming sessions - I thoroughly enjoy brainstorming as it forces me to think outside the box, use the other side of my brain, and allows me to come back to my original project refreshed and eager to proceed
  • Product launches - These are stressful, but fun! The client needs to always be right on the day of the event so just make them happy, take notes, and address successes/failures to improve upon for next time at the follow-up meeting
  • Market research and current trends - Helpful for the client and for a PR firm to be up-to-date on all of the trends so as to keep their products and marketing fresh to attract consumers
  • Social media presentations - As you can tell from my previous posts, I have learned more about Chinese social media than I ever thought possible. However, it has definitely proven helpful and interesting!
  • The work culture is extremely different, but normal to them - The normal working hours in Hong Kong are 10am - 9pm. I have to admit, I prefer our westernized schedules instead...
  • Work hard, play hard - Hong Kongers work long hours, but they sure do know how to have a good time (even on a work night)!
  • Save face - I have never seen anyone in my office ever lose their cool even when I know they are frustrated with a client or colleague. They always stay in control of their emotions, which I find very impressive. Americans should take some lessons from the Chinese on this matter.
  • Very professional - They all dress professional, act professional, and are professional.
  • Same as the states, not many men in PR - We have only a handful of males in our office and only two local men are in upper management. The other VPs and executives are foreigners (either from the U.S. or England).
  • Language barrier is difficult -  I have a great deal of respect for Asians working in the states now (and those I have class with). Talking to someone who doesn't speak your native language, and trying to understand what they are saying can be frustrating at times and extremely difficult. Miscommunications are inevitable, but patience is a virtue.
  • Contacting vendors and media for clients - This can be very troublesome as well due to the language; no one wants to talk to a foreigner. I had to pass on tasks to local co-workers and wasn't given a great deal of assignments because I can't speak or write in Chinese.
  • Media monitoring - A daily tedious and monotonous task, but someone's gotta do it. Paying dues...
  • The list goes on and on...
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I thought it only appropriate to end where I began 8 weeks ago. Today I came into work with a new company bulletin and another interesting article that I found noteworthy. Two months ago the highlighted article I shared focused on the importance of communication and leaders in China. This issue's featured article addresses the issue of change. I'm conscious that the article is examining changes in businesses, leaders, and the market. But for me, these past 8 weeks have been about a more personal change. A maturity, an independence, and a confidence that I naively assumed I already possessed by living in New York and Australia. However, living and working in Hong Kong, in Asia, in a foreign country on the other side of the world where they don't speak my language or eat my food or understand why I look the way I do, has been the biggest culture shock and one I have since had to overcome, accept, and grow to enjoy. It is this change that I know will make me a stronger person and a better, harder worker for my future company, where ever that may be. Who knows? I may even find myself back here in Hong Kong after graduation. The road is unpaved and I am ready for anything...

Thursday, July 19, 2012

Researching.

Back in the saddle again! On to week 7 and raring to go. This week I continued working hard on the prezi about the Greater China market. Considering I just spent the week prior researching social media, it seemed apropos that that would be my VP's topic of choice to include in the prezi -- social media and it's prominent role in Chinese culture. There's no doubt it is a small world, but the differences between countries' (and companies') online behavior still make it feel incredibly vast at times; i.e. a large number of companies don't see the ROI in social media. Seriously? Come on now!
I'll just outline a brief history of what I've learned these past few days researching the rise of social media; including protests, grassroots campaigns affect on businesses and government practices, as well as stakeholders. Researching these has been very interesting and rewarding to say the least. Of course, given my tight deadline, I was only able to skim the surface of this subject matter, but it is eye-opening and encourages me to continue to learn more about social media and the differences it makes in companies around the globe, not just between the U.S. and China. Especially considering we're not even the top users! Shocking is right.

Top ten most engaged countries for social networking  Average Hours Per Month
Israel11.1
Argentina 10.7
Russia10.4
Turkey 10.2
Chile9.8
The Philippines8.7
Colombia8.5
Peru8.3
Venezuela 7.9
Canada7.7
United States7.6

As you may be aware, facebook is banned in China. However, they do have their facebook equivalent, RenRen.com, which reached 31 million active users in 2011, and is now up to 120 million (source: www.chinasocialgames.com/). Facebook had 500 million at that same time, but now that number has reached 900 million (source: finance.yahoo.com/). Not even in the same ballpark, but still impressive considering RenRen is only in China.
---
Throughout my experience working in the PR industry in China, I am very curious to learn more about Sina Weibo, the twitter equivalent. It is by far the most popular microblogging service in China, claiming nearly 60 percent of the microblogging market and reeling in 250 million registered users as of October 2011. Each day, 25 million messages are sent on the platform. By comparison, in 2011 Twitter had more than 200 million users and 50 million messages sent per day. (Twitter now has 500 million active, with 340 million tweets daily, (http://en.wikipedia.org/) while Sina Weibo has 300 million users with 100 million messages posted per day (http://en.wikipedia.org/)).

My company is well aware that consumers' behaviors need to shift as the population moves online and we advise our clients to do the same. Since social media has become a regular and popular platform for consumers to exchange opinions, share advice, and discuss brands, ignoring the Internet would be devastating to corporations. It may have been considered merely a lost opportunity in the past, but in China today, ignoring social media is a serious business risk.

                                      ---
One of the areas I need to improve upon is my Twitter usage and activity. I personally don't tweet as much as I should, but have promised myself I would do better now. It's apparent how crucial it is for a PR professional to understand all aspects of media and to be up-to-date on the latest happenings locally and globally as well. By continuing to follow prominent people and companies on Twitter, as well as more aggressively retweeting and posting original content, I am confident that I will begin to see an increase in my followers, along with greater knowledge about the industry I am interested in. Next lesson: Twitter kred and klout. What are they? And how do you get it? But that will have to wait for a future post :-)

Now it's time for meetings, more Prezi, media monitoring and writing media alerts. 7 weeks down, 1 to go...

Thursday, July 12, 2012

Social.

The beginning of the work week was slow so I took it as an opportunity to research social media and it's impact on companies. Where did this thought come from you might ask? Monday we had a guest speaker give a presentation about social media which sparked my interest and got me thinking about the future of our favorite media platforms. The guest currently oversees the marketing for Harbour City mall - the largest mall in Hong Kong. Her business card alone contained links to Facebook, Twitter, Twylah, Tumblr, Instagram, YouTube, Mobile Apps, Sina Weibo, Sina Blog, Tencent Weibo, Q Zone, Youku, and Google+. 13 in total. Wow! She shared interesting information regarding Hong Kong and social media, which spurred my interest in the future of social media... Will it keep growing and continue to run and dictate our lives? Or will it reach a plateau and eventually fizzle out? Personally, I think it will continue to grow, but become more condensed. Currently, the average person is on 2.7 social media platforms every day.
  • 1.9 in Europe
  • 2.1 in the US
  • 3.1 in Brazil
  • 3.9 in India
  • http://www.quora.com/How-many-online-social-networks-does-the-average-person-actively-participate-in-at-the-same-time

    But with all good things, there is always an extreme. Whether you're a social media guru/junkie or if your career is the execution and management of social media for a company you could be on as many as 13 sites daily, like our guest speaker. However, updating those every day, and sometimes multiple times a day, i.e. Twitter, can be very cumbersome and time consuming. I believe in order to make our lives more efficient, a program needs to be developed that will update all of the sites concurrently so as not to waste time doing each individually. I know there are apps out now such as HootSuite that have started doing just that. There is even a setting that will make timely planned posts. This is good for when you're on vacation or don't have internet access, but have planned ahead what you want to say. I see this becoming a common theme in the coming years. In fact, here's a interesting article that I just read today regarding the future of social media. Do you agree?

    Another thing companies need to keep in mind when marketing to consumers are their habits/trends. Just because one country has success marketing through social media, isn't a shoe in for another culture. For example, in an article on cnngo.com it stated that Hong Kong social media use is higher than the U.S. This, to me, would have been shocking to hear only 6 brief weeks ago. However, living here, working here, and witnessing the constant smart phone usage is a sight that can't be ignored. The majority of people I pass on the sidewalk don't even look up from their phones as they walk, or transfer lines on the MTR. And the strangest thing that I've become aware of when it comes to comparing the US and Hong Kong are the size of smartphones. In the US, we still like to have something that fits in our pocket, something compact enough, yet with enough 'sex appeal' that we have to have it. In Hong Kong, the noticeable trend is "the bigger the better". Some of the phones I see people talking on and playing games on are huge -- they don't even fit in a pocket! As efficient as the Chinese are, I am a bit surprised by this fad. The special smartphone purse seems to be the only logical solution they have created in order to carry on with their savvy ways.

    In addition to the consumer usage of smartphones and social media, the executives' use can't be ignored either. Our generation is very lucky having grown up with the birth of social media, yet it's seemed difficult for others to catch on. Unfortunately, companies that don't adopt this trend will have an imminent death in the future -- only 30% of the Fortune 500 CEO's are connected to a social network, which will be the beginning of an epic fail -- Fortune 500 CEOs absence in social media effects company's future

    ---

    Even though the week got off to a slow start, the tides have turned and I'm in the heat of it now. Wednesday I compiled a prezi with a short turn around time to send my boss running off to WOW the client. Thursday, I got into work early to present another prezi to yet another potential client - this one a luxury textiles company. I constantly attempt to make the prezi's represent the company we're presenting to, with their theme, tone or color scheme incorporated. It is definitely fun to be this creative, but it is also a challenge when the creative juices aren't flowing. After I wrapped up those two, I was immediately pulled into a meeting with two other VPs who briefed me on an additional prezi that needs to be completed by next week. This one will be very time consuming as a great deal of research needs to be conducted regarding the current Hong Kong and Greater China markets combined with our company's credentials. Thank goodness they are providing me with enough time to produce a quality product. (They even mentioned hiring me as a freelancer so I can continue to work from the states -- Looks like I'm becoming indispensable afterall!)

    Two weeks left...

    Wednesday, July 4, 2012

    Prezi, Beijing, and Independence Day

    From our GM:
    "All,
    Ahead of tomorrow’s management call I thought I’d share with you a deck we’ve just pitched to [a client] this afternoon... [W]e wanted a more creative way of presenting than the usual ppt or flash boards. Attached is the end result using a software program called Prezi. We’ve been trying to mix things up a bit this year with our pitch presentations and we’re going to be using this format a lot more. We got a lot of compliments during and after the presentation for the way we’d put it together so it definitely creates impact.
    Our next step is to turn our master credentials into this format... We did a “how  to” workshop with the whole team on Prezi last week – it’s very simple. I’ll share the Prezi creds deck with you all when it’s complete."

    On top of that, I have now been put to the task of creating a Chinese version as well. Looks like I'm making a lasting impression on my company afterall.

    Now that I'm finally getting into the swing of things and finding my place in the company, I feel more confident asking for bigger (more challenging) projects and producing better results. I still have 17 working days left and believe it will only improve from here.

    I have to admit, in the beginning, I was slightly discouraged about my role and how my internship was going to play out by keeping me busy and continually learning for 8 weeks. Now I am content and happy to be a part of this team. Everyone around me works extremely hard, and they usually stay hours after I complete my tasks and leave for the night. Different cultures, I'm aware.

    --

    Considering since my last post I have only been at work for two days (one I was in Beijing, the other a local holiday), I've decided to take this time to describe my experience in mainland China. "One country, two systems" is not only a common saying, but it is extremely accurate. I didn't realize how much so until this past weekend in Beijing -- A Communist land. As sufficient as Hong Kongers are, Beijingers are not. The queues are not orderly, the street vendors hassle more aggressively, and I must admit, the smog is even worse. That being said, the food was delictable! I tried everything from frog's legs to pigeon to chicken's blood to Peking Duck. It's definitely a new world out there apart from the rice and noodles. In addition to the cuisine, I continued to learn a great deal about Chinese culture in general; even more so than living in Hong Kong. My fellow international interns taught me a few sayings in Mandarin, I learned extensive Chinese history and about Mao's legacy in the national museum, Tiananmen Square is huge and touching, and the Forbidden City is even bigger. Being surrounded by all of this culture and history, I couldn't help but stop and think about my homeland. The United States is so young. We don't have these artifacts and history dating back centuries upon centuries. And what a perfect time to reflect considering it is July 4th afterall. God Bless America!

    Working on my independence day is definitely a new phenomenon. It puts everything into perspective that I'm "not in Kansas" anymore. I'm in a foregin country where no one cares about fireworks, BBQs, hot dogs, or Budweisers on a random Wednesday in July. But of course I do.

    On the bright side, I'm working hard this week, creating presentations for client pitches, impressing my bosses, and proving myself time and again that I am capable and willing to take on even the hardest of tasks. If I can conquer living in Mong Kok, overcome the smelly tofu stench, and train my body not to sweat too much in the 90% humidity, then I can do anything and live anywhere.

    To paraphrase a wise man: "It's not about the destination, it's about the journey".
    All I know, is that this has been one hell of a journey. And it ain't over yet...

    And for those of you interested in learning more about Communism in Beijing, here's an interesting article with tips on how to take full advantage of experiencing the party's history when you visit China: 8 Ways to Experience Communism in Beijing

    Wednesday, June 27, 2012

    Half Way Point.

    It's official - I'm halfway done with my internship!

    Last Thursday I was given a project to spearhead myself. Looks like they're starting to realize my potential and giving me some more responsibility. And I'm very excited about it! This is where the fun and learning begin. At the end of the day, another project came my way. This one was for our automotive client that is visiting in a few weeks and a great deal of press needs to be included and informed about the CEO's visit. I've been placed in charge of researching organizations that are green and inviting them to interview our client in the hopes of bringing energy efficient vehicles to Hong Kong. Completed and ready for the next task...

    Friday was my big day! I gave my Prezi tutorial to the entire Corporate team. Everyone seemed to be very impressed... Including our GM who now wants me to teach him personally how to use Prezi, along with the company's graphic designer. Moving forward, he wants all of our client decks to be compiled in Prezi. Pretty exciting! Hoping I've started to prove myself now and will be given much more responsibility and possibly even the chance to present and pitch to clients - fingers crossed!

    [This past weekend I experienced the Dragon Boat Races on Saturday and had amazing Thai food and a relaxing afternoon paying local beach games at Shek-O on Sunday. Now I was pumped and ready for week 4...]

    Monday (6/25) we had an event for one of our beauty/hair care clients where a famous stylist revealed the 2012 hair trend of the year. Like most events, this one was also in Cantonese so I was placed at the media table to distribute stickers and goody bags to the guests. However, I did have a chance to pop inside to check out the scene... The venue was all decked out with the new product and a decent media showing, but I think our brand team would have made some changes if given the authority from the client. Next time!

    The rest of this week has actually been extremely busy - And I welcome the change of pace! I've been researching and documenting a great deal on current trends and successful campaigns. Below is just a brief snapshot of some of the results I gathered along with my insight:

    [Apologies for the format being a bit off. Blogger doesn't seem to like Excel very much...]


    Trends Description     Addresses Outcome/Ideas
    trendwatching.com          
    Hong Kong, China          
    Phenomenas          
    "Made Better in China" Campaign (see below for full list of "Made Better" campaign) 1. Urban Boom Urban household disposable income is expected to double between 2010 and 2020 (Source: McKinsey, March 2012). In 2010, China had 18 million households with an annual income above USD 16,000. By 2020, this number will be 167 million households. That's nearly 400 million people (Source: McKinsey, March 2012). http://trendwatching.com/briefing/ The outcome? A massive, sophisticated urban Chinese class of CITYSUMERS, with a massive demand for high quality goods and services.
      2. Best of the West in the East Special ranges or products that are MADE FOR CHINA, or by rolling out the RED CARPET to Chinese consumers around the world These set the expectations of Chinese consumers, and gave Chinese brands and entrepreneurs the inspiration and confidence to step forward and exceed the standards of quality set by the very best of their Western counterparts    
      3. Global Brain China is connected. With over 513 million Internet users (compared to 245 million Americans online)*, Chinese entrepreneurs and consumers are part of the GLOBAL BRAIN: frantically feeding off (and adding to) global consumer culture and creativity   Mobile/internet is THE best way to reach consumers. Over twice as many Chinese online than Americans. Perhaps develop mobile apps for our clients so customers can book and purchase or blog or like products/services
    Games/Apps Pinterest–inspired "Buykee" New Chinese website.     Product placement in apps??And if not already, brands should be involved with "Buykee" early on to establish themselves with innovative consumers since site focuses exclusively on luxury products and offering users the ability to buy what they are seeing
               
               
    What this means to your brand          
    Intuitive Futures
    Our lives will be streamlined by cognitive fluency planning, by brands, buildings, products and services that intuitively flow around our wants and needs.


    Brands that handle this opportunity correctly – by being intuitive, fluent and human to the right degree – will become helpers and enablers, and essential to their customers’ lives.   https://www.lsnglobal.com/trends/view/3423  
               
    Social Trends "Always-on" lifestyle Business and pleasure overlap Aside from work or study, they enjoy eating out, shopping, travelling, going to bars and karaoke, dance and fitness clubs http://articles.economictimes.indiatimes.com/2012-01-15/news/30627890_1_yuan-apparel-spending  

    Now it's off to a much need break from work after a busy, yet good, week - Next stop, BEIJING!!!

    Wednesday, June 20, 2012

    Laugh it off

    Going on week three of my internship and finally starting to have my plate full of great projects - Very exciting!! Had a creative brainstorming session for a client's new product to help boost sales, drive revenue, and increase visits for locals to be attracted to this destination. It was fun to be included in the creative team to bounce ideas off each other. Hopefully I'll get to participate in more of those in the coming weeks!

    As for my presentation I mentioned last week; I finished it up for our potential client, showed my boss in the hopes of winning her approval, and... she LOVED it! She actually enjoyed it so much that now I am giving a Prezi tutorial to my entire department on Friday! She explained that moving forward she wants all of our client decks to be configured in this format. I'm very excited! Public speaking (and presenting ideas) is one of the areas I feel I excel in the most. The difficult part now will be explaining how to successfully use Prezi in a short amount of time. I, for one, had never even heard of Prezi until I came to USC. Now I have to become the Prezi master in just a few short days and hopefully teach my colleagues well enough that they will be able to continue this new method even after I've left. I can only do my best, and that's exactly what I plan to do. I even composed a Prezi "cheat sheet" that I'm going to hand out to everyone before I start my tutorial, which should be helpful... I hope.

    Besides the presentation, work had been a little slow at the end of last week, so I was able to read up on what's been going on in the Chinese media. Apart from the blood, tears, and "Bad World Syndrome", I was able to find this little "pick-me-up" in The Standard...
    At the end of the article, I came to the conclusion that this is my new motto for the rest of my time here in Hong Kong. If something is different, uncomfortable, or foreign to me, I'm not going to pass judgment, but instead laugh it off and carry on.

    For example, last week when my workload was light, I continued to ask my colleagues if they needed help with anything. They repeatedly told me no, but then wouldn't take a lunch because they were so swamped. The following day I finally confronted one of them. I pleaded with her to give me some work and she just laughed and said she would love to, but it's all in Chinese so I can't help. *Laugh it off! :-)

                                                      - Brainstorming -
    I'm realizing very quickly here that PR firms like to brainstorm and bounce ideas off each other fairly often. I've been involved in three brainstorming sessions already and it's definitely a helpful way to learn about clients, HK culture, and how to combine the two to please all parties. My boss runs the majority of these, but it's done in such a way where she comes in with an agenda or some questions and ideas of her own, and then we can chime in (or not) if we have anything to contribute. I like that much better rather than putting anyone on the spot. This way I'm free to think about and develop my own ideas and questions, then propose them whenever there is a break in the banter. I've also noticed that the majority of the people that are included in these creative meetings are fairly quiet. At first, I was slightly wondering to myself why they were invited if they never contributed. Then I realized that when they did say something, it was incredibly intelligent and thoughtful, and more often than not, a brilliant idea. I think I need to take that approach in the future as well as back in the states. Listening is even more important than talking. And as communication professionals, I believe this is more crucial for us to lead by example than anything else. I actually found this article 8 Things Gen Y Can Learn About Workplace Relations from the Chinese which was pretty interesting. It is almost two years old, but I think it's still relevant... And at the top of the list: LISTENING!
    "Listen carefully. This means listening before speaking, and paying full attention to a speaker without interrupting. This is especially important when you’re new on the job and nobody cares about what you think. If you say 'yes' quickly when you should be saying 'no,'  you may have a big problem on your hands. Listening carefully doesn’t mean not to ask any questions. It means to keep your mouth shut until it’s your turn and learn as much as possible through listening, studying and observing.  Ask questions when it’s appropriate to ask them. "

    My second motto.

    Wednesday, June 13, 2012

    It's a Small World Afterall

    A week and a half down and still a lot to learn! Before I get started on this weeks' details, I wanted to share an interesting article I read during my first day of work last week. Considering I was new, I spent a fair amount of time becoming acclimated with the company I was about to spend two months working for. I read their April Bulletin and came across an interesting article called, “The Widening Communications Gap in Corporate Leadership”. It spoke about a survey that was conducted which found leaders falling short of expectations (especially Americans and Europeans) and how 31% of those surveyed believed leadership would get worse in the next year (31%), while only 27% predicted it would improve. However, China has a different point of view and holds their leaders at a higher regard. Nearly half (49%) of Chinese “have more confidence in their political and business leaders to navigate the world through difficult economic times”. The article continued by stating that the most important attributes for a leader in China to demonstrate are ethical business practices (42%) and trustworthiness (39%).
    Another interesting discovery in the article was a direct link between personal leadership and powerful communication. I have found in my own personal research and studies (CMGT 536 - Team Leadership) that as Comm majors we usually believe effective communication is the most important attribute for good leadership. Apparently the Chinese feel the same since 87% believe effective communication is extremely important to strong leadership. Personal “presence” and involvement of a leader in communicating is also vital since in-person contact is the most credible (57%) with blogs, print media, facebook, and advertising not considered good mediums to gain face, according to the article.
    However, I found another source, "The Top 10 Leadership Qualities" for Americans, and communication isn't even on there! It mentions having a common vision and communicating that message, but I believe that communication is even more than just a vision. It's those random water-cooler conversations, brainstorming meetings or casual lunches where the best ideas are born.
    I guess us Comm majors are more similar to the Chinese than I originally expected. It’s a small (PR) world afterall.
                                                                     - - -
    Now on to this week... The majority of my time has been spent doing trend market research for our biggest client. I found some interesting charts and graphs as well as additional helpful information that seemed to impress my boss. I've reached all of my deadlines ahead of time and am eager for more work to show my true potential. Who wouldn't be impressed with color coordinated spreadsheets? :-)
    Monday I assisted with one of the highest level industry meetings in Hong Kong, attended by over 800 delegates, speakers, and government officals. It was an interesting experience! Since I've been involved with events for many years now, it was a nice comparison to see how they are run in another country. Just as efficient as the MTR, my collegues also had everything planned and prepared down to the minute. Unfortunately, the language barrier came into play again as I was posted at the registration table where some guests would come to me for assistance, while others waited to talk to a Cantonese speaker (there were 65 Wongs!). The hall was lavishly decorated and the speaker that I saw was very inspiring. 

     
    One of our other big clients is in the automotive industry and I have been assigned the task of compiling a presentation for when they visit us in July, along with arranging for an exclusive with an international media outlet to do a story on them. Not my favorite, but an essential part of PR... Media pitching will begin shortly!
    My week continued with additional research for an airline client regarding the new intelligent seating system called SeatBuddy by Satisfly. Pretty interesting results! In addition to daily research for current clients, I am currently creating a presentation for a potential client to showcase what we can do for them if they choose us to be their agency. I'm actually really excited about having the opportunity to be creative and learn more about design at the same time.

    It's still early in the program, but so far, besides the language barriers and cultural differences, the business work and PR in general is exactly the same here as in the U.S. You still deal with the same issues and the same trials and tribulations. Intern work is tedious and not often the most glamorous, but it's essential and a good learning experience. 

    I'll leave you with this quote by reiterating what I discovered my first day on the job.


    "The art of communication is the language of leadership."                                                              - James Humes


    ...And especially in our field, communication is everything.